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BPUB Announces Emergency Road Closure on Rentfro Boulevard

By evramirez | October 4, 2022 | Comments Off on BPUB Announces Emergency Road Closure on Rentfro Boulevard

The Brownsville Public Utilities Board (BPUB) announces a temporary closure of a section of Rentfro Boulevard between Clover Drive and Scott Street for about four days, starting today to Friday, Oct. 7, 2022 to repair a main sewage line. Traffic will be detoured until work is completed. All construction dates and times are approximate, and…

BPUB Observes Public Power Month

By evramirez | October 3, 2022 | Comments Off on BPUB Observes Public Power Month

The Brownsville Public Utilities Board (BPUB) is extending Public Power Week (Oct. 2-8) through the entire month of October by hosting an electrical community tour for residents, highlighting the benefits of public power and continuing outreach and education to customers about electrical rates and energy efficiency. “Families in Brownsville and across the country have been…

BPUB to Resume Seeing Customers by Appointment Only

By bpub | July 28, 2022 | Comments Off on BPUB to Resume Seeing Customers by Appointment Only

BROWNSVILLE, TX – The Brownsville Public Utilities Board (BPUB) will reopen the Administration Building to customers by appointment only starting Monday, Aug. 1. Customers interested in scheduling appointments can visit www.brownsville-pub.com or call 956-983-6121 during work hours. Appointments will be available Monday through Friday; no unscheduled walk-ins will be accepted. Customers must have all required…

BPUB Warns Customers About Scam Calls

By evramirez | July 14, 2022 | Comments Off on BPUB Warns Customers About Scam Calls

The Brownsville Public Utilities Board (BPUB) warns customers of continued reports of scam calls. Scammers are spoofing BPUB numbers and threatening to disconnect customers and other residents to collect past due payments through third-party payment methods. Over the last couple of weeks, BPUB’s Call Center has received hundreds of reports from customers and other residents…

BPUB Asks Customers to Conserve Energy

By evramirez | July 13, 2022 | Comments Off on BPUB Asks Customers to Conserve Energy

The Brownsville Public Utilities Board (BPUB) announces that electrical conservation is being requested by the Electric Reliability Council of Texas (ERCOT) starting today between 2-9 p.m. due to high demand throughout Texas because of sustained heat. ERCOT advised BPUB on Monday that the heat wave that settled on Texas and much of the United States…

BPUB asks Customers to Conserve Energy

By evramirez | July 11, 2022 | Comments Off on BPUB asks Customers to Conserve Energy

The Brownsville Public Utilities Board (BPUB) announces that electrical conservation is being requested by the Electric Reliability Council of Texas (ERCOT) starting today between 2-8 p.m. due to high demand throughout Texas because of sustained heat. ERCOT advised BPUB on Monday that the heat wave that settled on Texas and much of the United States…

BPUB Offers Assistance Programs to Customers

By evramirez | June 27, 2022 | Comments Off on BPUB Offers Assistance Programs to Customers

The Brownsville Public Utilities Board (BPUB) offers several payment options and assistance programs to help customers who may be facing difficulties paying their bills. BPUB, in partnership with Community Action Corporation of South Texas (CACOST) and Catholic Charities of the Rio Grande Valley (CCRGV) has matched many customers with these assistance programs for several years…

BPUB Lobby Remains Closed Due to Staff Shortages

By evramirez | June 24, 2022 | Comments Off on BPUB Lobby Remains Closed Due to Staff Shortages

The Brownsville Public Utilities Board (BPUB) Administration Building lobby remains closed to customers due to staff shortages in the Customer Service Department. We continue assessing the situation and working to bring staff levels back to normal. Customer Service will not accept in-person appointments until further notice. Customers may continue to conduct business with BPUB through…

BPUB Warns About Spike in Scam Calls

By evramirez | June 24, 2022 | Comments Off on BPUB Warns About Spike in Scam Calls

The Brownsville Public Utilities Board (BPUB) warns customers of a recent increase in scam calls. Scammers are spoofing BPUB numbers and threatening to disconnect customers and other residents to collect past due payments through third-party payment methods. Over the last few days, BPUB’s Call Center received roughly 500 calls from customers and other residents across…

BPUB Lobby Closed Until Further Notice

By bpub | June 23, 2022 | Comments Off on BPUB Lobby Closed Until Further Notice

BROWNSVILLE, TX – The Brownsville Public Utilities Board (BPUB) lobby in the Administration Building will be taking limited appointments Thursday, June 23 and will be temporarily closed starting Friday, June 24. After June 23, in-person appointments with Customer Service will not be accepted. Despite the customer service lobby being closed to customers, operations and service…