COVID-19

BPUB Aprueba Esfuerzos de Ayuda Para Clientes

By bpub | April 14, 2020 |

BROWNSVILLE, TX – En respuesta a la pandemia del coronavirus (COVID-19), Brownsville Public Utilities Board (BPUB) votó para extender la suspensión de las desconexiones de servicio y los cargos por pagos atrasados ​​y también amplió el programa Project SHARE de BPUB para asistir a los clientes más afectados por la pandemia durante una junta el…

BPUB Approves Relief Efforts for Customers

By bpub | April 14, 2020 |

BROWNSVILLE, TX – In response to the continuing coronavirus (COVID-19) pandemic, the Brownsville Public Utilities Board (BPUB) voted to extend suspension of service disconnections and late fees and also expanded BPUB’s Project SHARE program to allow for more assistance to customers hardest hit by the pandemic at a board meeting held April 13. BPUB board…

Utility Scam Reports Increase During COVID-19 Pandemic

By bpub | April 8, 2020 |

BROWNSVILLE, TX – Unfortunately, scammers are not taking a break during this public health crisis. In recent weeks, the Brownsville Public Utilities Board (BPUB) has received an increase in scam reports from customers during the coronavirus (COVID-19) pandemic. According to reports, scammers threatened to disconnect services if customers do not purchase a $350 prepaid card…

BPUB Cerrara Carriles de Auto-Servicio de Pago

By bpub | April 7, 2020 |

BROWNSVILLE, TX – Debido a la evolución de la pandemia del coronavirus (COVID-19), Brownsville Public Utilities Board (BPUB) cerrará sus carriles de pago localizados en el edificio de administración de BPUB a partir de las 5 p.m. del día 7 de abril de 2020. Los carriles de auto-servicio permanecerán cerrados hasta nuevo aviso.   Las…

BPUB to Close Drive-Thru Payment Lanes

By bpub | April 7, 2020 |

BROWNSVILLE, TX – Because of the evolving coronavirus (COVID-19) pandemic, the Brownsville Public Utilities Board (BPUB) will close its drive-thru payment lanes at the BPUB Administration Building starting at 5 p.m. April 7. The drive-thru lanes will remain closed until further notice. Operations and services will otherwise continue as normal. Customer service personnel will still…

BPUB Activates General Emergency Plan

By bpub | March 26, 2020 |

BROWNSVILLE, TX – Because of the threat of the coronavirus (COVID-19) pandemic, the Brownsville Public Utilities Board (BPUB) General Emergency Plan and the Pandemic Response Plan have been activated effective Thursday, March 26, 2020, at 5 p.m. BPUB operations crews are still working and maintaining utility services, and they are prepared to handle any service-related…

BPUB Suspends Service Disconnections Until April 30

By bpub | March 24, 2020 |

BROWNSVILLE, TX –To support its customers during the coronavirus (COVID-19) outbreak, the Brownsville Public Utilities Board (BPUB) will suspend service disconnections to electric, water and wastewater residential and commercial customers until April 30, 2020. “In this time of uncertainty, BPUB pledges to do whatever it can to provide the consistency that we all need in…

CDC, EPA: Tap Water Safe from Coronavirus (COVID-19)

By bpub | March 23, 2020 |

BROWNSVILLE, TX – The Brownsville Public Utilities Board wants to assure its customers during the coronavirus (COVID-19) pandemic that its tap water is safe for drinking and washing. The World Health Organization (WHO) has reported COVID-19 has not been found in drinking water supplies. If it were, drinking water regulations set by the Environmental Protection…

BPUB to Close Offices Starting Wednesday

By bpub | March 17, 2020 |

BROWNSVILLE, TX – Because of the evolving coronavirus (COVID-19) pandemic, the Brownsville Public Utilities Board (BPUB) will close its offices starting at 5 p.m. March 17 and will remain closed until further notice. Despite the customer service lobby being closed to customers, operations and service will otherwise continue as normal. The customer service personnel will…