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The Brownsville Public Utilities Board (BPUB) offers several payment options and assistance programs to help customers who may be facing difficulties paying their bills. BPUB, in partnership with Community Action Corporation of South Texas (CACOST) and Catholic Charities of the Rio Grande Valley (CCRGV) has matched many customers with these assistance programs for several years…

The Brownsville Public Utilities Board (BPUB) Administration Building lobby remains closed to customers due to staff shortages in the Customer Service Department. We continue assessing the situation and working to bring staff levels back to normal. Customer Service will not accept in-person appointments until further notice. Customers may continue to conduct business with BPUB through…

The Brownsville Public Utilities Board (BPUB) warns customers of a recent increase in scam calls. Scammers are spoofing BPUB numbers and threatening to disconnect customers and other residents to collect past due payments through third-party payment methods. Over the last few days, BPUB’s Call Center received roughly 500 calls from customers and other residents across…