The Brownsville Public Utilities Board (BPUB) always strives to improve the way it communicates with its customers. With that in mind, experts are looking at the different ways that BPUB communicates news to its customers.

This is a very important issue because knowing about a planned outage or receiving word about a current situation can mean all the difference to BPUB customers. It’s that timely, accurate information that builds trust among customers and provides them the power to make educated choices.

Below you will find some of the different communication methods that BPUB uses or has considered. BPUB would like its customers to think about how it receives news from BPUB, whether that news reaches them and the preferred ways to receive that type of communication.

Please complete the survey below to share the ways you would prefer to be notified with information. There is no minimum or a maximum number of responses, and there are no wrong answers. We appreciate your help.